Our Privacy Policy

At VTT Travels, we value your trust and respect your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or book our services.

1. Information We Collect

We collect details necessary to provide safe and efficient transportation services:

Personal Details: Name, phone number, and email address provided during booking.
Trip Data: Pickup and drop locations, travel times, and preferences.
Location Access: For drivers, real-time location tracking is active only when "Online" to assign nearby trips.

2. Data Protection

We do not sell or share your personal data with third parties for marketing. Data is only shared with trusted partners (like your assigned driver) required to complete your trip.

3. Communication Consent

By submitting our booking form, you agree to receive:

Transactional SMS and WhatsApp updates regarding your ride.
RCS or email notifications for service status.
Occasional promotional offers (which you can opt-out of at any time).

4. Your Rights

You have the right to request access to the data we hold, correct inaccuracies, or request the deletion of your account. To delete your account, please contact our support line.